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ParentPay, e-payment system

www.parentpay.com

Why we are using ParentPay

It’s simple, safe, convenient and your child no longer needs to carry cash into school.

The Firs Lower School operates a cash and cheque free till system for school dinners, trips, activities, wraparound and pre-school care.  You can make payments safely and securely online using a system called ParentPay or if you’d prefer you can use your local PayPoint.

You simply top-up your ParentPay account online by debit or credit card, or in cash through PayPoint stores. Payment by direct debit is also available. Your ParentPay balance can be used immediately to pay for any of your children’s items at any school using ParentPay.

Introduction to ParentPay

ParentPay offers you the freedom to make payments whenever and wherever you like, 24 hours a day, 7 days a week – safe in the knowledge that the technology used is of the highest internet security available. Making a payment is straightforward and ParentPay holds a payment history for you to view at a later date. Once you have activated your account you can make online payments straight away.

WHAT DOES PARENTPAY DO?

  • Enables you to pre-book and pay for school meals
  • Pay for all school trips and activities
  • Offers a highly secure payment site
  • Gives you a history of all the payments you have made
  • Allows to create a single account login across all your children that attend a ParentPay school
  • Shows you all items available for payment relevant to each of your children
  • Emails a receipt of your payment to the email address you register
  • Offers you the ability to set automated email/SMS payment reminders

HOW DOES PARENTPAY HELP YOU?

  • Gives you the freedom to make payments to school whenever and wherever you like
  • Stops you having to write cheques or search for cash to send to school
  • Gives you peace of mind that your payment has been made safely and securely
  • Helps with budgeting; payments are immediate, there is no waiting for cheques to clear
  • Payments for many of the larger trips can be made by instalments up to the due date
  • You never need to miss a payment or have insufficient credit with automated email/SMS alerts
  • ParentPay is quick and easy to use

HOW DOES PARENTPAY HELP OUR SCHOOL?

  • Reduces the administrative time spent on banking procedures
  • Keeps accurate records of payments made to every service for every student
  • Payments do not bounce
  • Reduces paper ‘waste’
  • Allows for easy and quick refunds to be made back to the payment card
  • Improves communication between the school and parents concerning payments
  • Offers a more efficient payment collection process, reducing the amount of money held on school premises
  • Helps us improve school-home communication with its integrated email/SMS messaging centre

HOW DO I GET STARTED?

We will send you an activation letter containing your activation username and password to enable you to setup your ParentPay account. During the activation process you will be guided through changing your username and password to something more memorable; if you have more than one child at a ParentPay school/s you can also add children to a single account providing one login for all children at ParentPay schools.

Look out for a letter from The Firs containing activation details, if you haven't received one, contact the school office to resend one, then follow the instructions in the letter.

email - office@firslower.org